Returns & Exchanges
At Bombay Kids Company, we want you and your little ones to love every purchase. If you are not entirely satisfied, we offer a 7-day return and exchange window for unused items in their original packaging.
Initiate Request
Visit our online returns portal or contact our customer support team with your order ID and reason for return within 7 days of delivery.
Quality Inspection
Ensure the product is in its original condition, unwashed, with all tags attached and the packaging intact to qualify for a refund or exchange.
Schedule Pickup
Once your request is approved, we will arrange a reverse pickup from your address at a convenient time through our trusted courier partners.
Receive Refund
After the item reaches our warehouse and passes quality checks, your refund will be processed to the original payment method or as store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing